Intelligence and AI
Turn factory WhatsApp into structured records
Capture what is already being messaged and write it into the order-to-cash record.
C/4 Intelligencev0.1.0NOBLLE / UNIFIED / WHATSAPP OPS
Thread to structured record
WhatsApp thread
Kavya 10:12
Job 4021 done, 60 units, Bay 2
Suresh 10:18
PO-2291 delayed, supplier says Thursday
Anand 10:24
First-off inspected on 4021, all within tolerance
Structured record
Overview
What WhatsApp Operations does
Every SME factory already runs on WhatsApp. Noblle absorbs that workflow instead of banning it.
Messages become structured events against orders, jobs and purchases, with the conversation retained as evidence.
Capabilities
WhatsApp Operations in detail
Each capability is part of one connected order-to-cash record, not a separate bolt-on.
Structured capture
Free text messages resolved into records against the right order or job.
Group and role routing
Messages routed by shift, work centre or role rather than by personal number.
Supplier conversations
Purchase confirmations and delays captured against the purchase order.
Retained evidence
Original messages kept alongside the structured record for dispute resolution.
Where it lives
Part of the Sentinel (AI Agent) module
An AI agent that surfaces alerts, answers questions and takes action across Noblle over WhatsApp.
See WhatsApp Operations working on your own process
Noblle covers 27 capabilities across one order-to-cash model.